Privacy Policy

Privacy Policy for Bailey Heating & Air

At Bailey Heating & Air, accessible from www.baileyheatingandairllc.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected, recorded and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Bailey Heating & Air. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for our service, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Bailey Heating & Air follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Bailey Heating & Air.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Bailey Heating & Air, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Bailey Heating & Air has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Bailey Heating & Air Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Third Parties

At Bailey Heating and Air, we value your privacy. We do not share your personal information with third parties. Your trust is important to us, and we are committed to keeping your information secure and confidential.

Opt-Out

You can opt out anytime by replying STOP to any text message. After you text STOP, you will no longer receive further text messages from us. If you want to receive notifications again, you can opt back in by texting START.

📱 Terms and Conditions for Text Messaging

Effective Date: March 1, 2025

By providing your phone number to Bailey Home Services LLC, you agree to receive text messages from us, including promotional, transactional, and informational messages. Your consent is not a condition of purchase. Message frequency may vary.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out

You can opt out anytime by replying STOP to any text message. After you text STOP, you will no longer receive further text messages from us. If you want to receive notifications again, you can opt back in by texting START.

Support

For help, reply HELP to any text message or contact us directly at (423) 636-8409, or email us at Office@Baileyheatingandair.com.

Delivery Not Guaranteed

We do not guarantee the delivery of text messages and are not responsible for delays, failures, or undelivered messages.

Privacy

Your information will be handled in accordance with our Privacy Policy (see below).

Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on our website.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Bailey Heating & Air does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.